Discovering smart car parks.
After presenting the links between eco-responsibility and parking lots, Geoffrey Garnier, our Parking Technologist, explains how to improve the journey and customer experience of parking lot users.
It is sometimes restrictive to take your vehicle to go to the city center… We must reduce stress and improve user comfort by facilitating mobility and access to parking spaces.
Simple technological solutions make it possible to improve this customer experience:
- Enter and exit the parking lot based on plate reading
- Reserve your parking space online
- Offer digital payment methods
- Display and guide users to available places
If you want to understand how to make your customer journey more pleasant, enjoy the viewing, and don’t forget to buckle up!
#smartparking #smartparking #smartcity #hesion #parking #customerjourney #customerexperience #ux #plaquereading #experience #lpr #platerecognition #userexperience #user
To review this video and save it to your favorites: